If the books are brand new and badly damaged I would (and have!)charge for a
replacement new copy, offering the damaged one to the borrower to keep. That
way at least they feel they have got something out of it. As the previous
owner of a completely demented black labrador who used to chew up public
library books regularly - it cost my mum a fortune! - that's what they used
to do in the public sector.
Linda
-----Original Message-----
From: Comms (Warrington Com HCT) <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: 10 January 2000 12:21
Subject: Charges for damaged books
>Hello everyone
>
>We've had a couple of problems recently with new books being returned
>damaged, after just one loan. Does anyone charge borrowers for damaged
>items - if so, how do you calculate the charges?
>
>Look forward to hearing from you.
>
>Bernie
>
>Bernie Hayes
>Clinical Studies Facilitator
>Warrington Community Health Care (NHS) Trust
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