Dear all
Does anyone else use Swets as their subscription agent & if so are
you having problems since the merger with Blackwells to form Swets
Blackwells?
I'm still having problems with my renewals for 2001, its taken them 2
months to send an amended invoice and when they did it was incorrect.
I am sympathetic to a certain extent with organisations going through
mergers but I really feel they are very distant, no personal service
etc.. & don't really deserve our business any more
Can anybody suggest any other subscription agents they use who are
any good - we take 20 journal titles a year.
many thanks
Rosalind
Rosalind McNally
Library & Information Officer
National Primary Care Research & Development Centre
5th Floor
Williamson Building
University of Manchester
Oxford Road
Manchester
M13 9PL
0161-275-7624
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