>From dealing with the SLC last year, I've found the only way to get 
solid confirmation is to send E-mails with receipt confirmation 
(Pegasus check box on new message editor and Outlook "Request Read 
Receipt" in Tools menu). However, these can be canceled by the 
recipient, leaving you none the wiser.

If you ring to confirm, they have a habit of losing the files and 
acting as if they never received them (and blaming it on the temps). 
The HEI helpdesk might be convinced to send you a mail confirming 
receipt, if you have some patience (even though there is an 
officialized statement on their website stating they do not 
communicate by Email). Get everything written, preferably confirming 
file length or size (or they'll lose half of it).

I sent some updates to the 2000 data pretty recently which seemed to 
be received without a hitch. Just send the corrections/additions in 
the body of the mail, or as an Excel sheet.

And, no, I've not received any confirmation letters either.

James Churchouse
Kingston University

Forwarded by:   	Susan Pike <[log in to unmask]>
Forwarded to:   	[log in to unmask]
Date forwarded: 	Mon, 15 May 2000 09:34:14 +0100
Date sent:      	Fri, 12 May 2000 16:37:00 +0100
Subject:        	RE: Student Support application forms and term dates
From:           	Houlgrave B <[log in to unmask]>
To:             	"[log in to unmask]" <admin-
[log in to unmask]>
Send reply to:  	[log in to unmask]

> I too was under the impression that SLC were going to notify us that
> our HEI course database submission is correct. Step 5 of Section 1 of
> the HEI data capture user guide states: ".......If there are errors
> SLC contact the HEI to advise that corrections need to be made.
> OTHERWISE, A CONFIRMATION LETTER IS SENT". Salford has not received
> any such letter and furthermore there appear to have been no clear
> instructions as to how to add further (late) data to the database for
> the coming session. Having met the SLC deadlines for submission after
> a great deal of hard work it would be nice to know whether everything
> is OK especially as there have been so many accusations floating
> around that certain HEIs were holding up the process. Has anyone
> received confirmation from SLC that their submission is OK?
> 
> Brian Houlgrave
> Senior Assistant Registrar
> Undergraduate Student Administration
> University of Salford
> Tel: 0161 295 5787
> Fax: 0161 295 5258
> 
> 
> -----Original Message-----
> From: [log in to unmask]
> [mailto:[log in to unmask]]On Behalf Of English Anne
> Sent: 12 May 2000 14:50 To: [log in to unmask];
> 'admin-student'; 'admin-loans' Subject: Student Support application
> forms and term dates
> 
> 
> Apologies for cross posting
> I am somewhat puzzled as to why having spent many arduous hours
> completing the HEI courses database and sending it to the SLC, I am
> still being asked by students completing Student support renewal forms
> for term dates. These are apparently an integral part of the form. I
> know our term dates on the Courses database are correct , and do not
> see why I have to impart this information again. I understand the
> necessity to do so for existing award holders, but not those funded
> under the new scheme. Can anyone enlighten me please? Also did anyone
> receive confirmation of successful receipt of the Courses database
> from the SLC, I was under the impression we were supposed to keep it
> to hand until informed that all was well, but I have heard nothing
> despite an e-mail reminder. many thanks Anne
> 
> Admin.Assistant-Records & Loans
> Academic Registry
> University of Brighton
> [log in to unmask]
> 




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