I'll send you a copy of our Service Provision Statement
On Thu, 18 May 2000 10:46:36 +0100 "Dr Ian W.F. Baxter"
<[log in to unmask]> wrote:
> We are currently investigating the possibility/necessity of preparing (for
> want of a better term) a "service level agreement" for student services
> (awards, computing, accommodation, facilities etc). The idea is to clearly
> state the services provided, clarifying expectations on both sides.
>
> Does anybody else have any experience of this / useful similar documents
> they could send me?
>
> thanks
> ian
>
> ----------------------------------------------------------------------------
> -
> Dr Ian W.F. Baxter
> Student Finance Officer & Web Editor, Lucy Cavendish College
> Cambridge, CB3 0BU. http://www.lucy-cav.cam.ac.uk/
> Tel: (01223) 332190 Fax: (01223) 332178
>
> Affiliated Scholar in Heritage & Tourism
> Dept. Archaeology, Cambridge University
> Downing Street, Cambridge, CB2 3DZ
> ----------------------------------------------------------------------------
> -
----------------------
Christopher Hallas
[log in to unmask]
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|