Do you supervise the work of others? Then why not attend:
Supervisory skills
22 June, in Edinburgh
For those who have to supervise others as part of their wider role within
the library.
How will this event help you?
It will enable you to undertake the basic tasks involved in supervising
staff.
By the end of the day you will be able to:
* state your purpose in being a supervisor
* set goals and allocate work
* establish standards for work to be done
* build a motivating environment
* brief staff and keep them informed
* give and receive praise
* give and receive criticism
Who will benefit from attending?
Those who supervise staff as part of their role or new senior library
assistants who want to clarify their role and build on their supervision
skills. The day is not intended for experienced line managers.
Comments from previous participants:
"The structure of the course was very interactive and re-charged my
enthusiasm for my job!"
"Interesting, practical and useful exercises combined with the right amount
of theory"
Programme
9.00 Registration and coffee
9.30 Welcome and introductions
* How I rate myself as a supervisor
* Course and personal objectives
Session 1: introduction
* The joys and challenges of being a supervisor of staff
* What is the purpose of being a supervisor?
Session 2: managing work
* Difference between allocation, delegation and abrogation
* Setting SMART goals
* Task cards
* The difference between standards and targets
11.15 Coffee
11.30 Session 3: motivation
* Signs of motivation
* Definition of motivation
* Can a manager motivate others?
* Herzberg's Satisfaction and Dissatisfaction
1.00 Lunch
2.00 Session 4: information giving
* Managing by whispers
* Briefing staff
* Methods of briefing
Session 5: giving and receiving praise
* When praise is heard
* Tendency when receiving praise
* Giving praise
3.15 Tea
3.30 Session 6: giving and receiving criticism
* What you can criticise
* How to give feedback
* Analysing criticism received
* Reacting
Action planning
4.45 Close
Workshop leader: Caroline Bolas, Levelheaded training.
Fees
LA Personal members £150 plus VAT (£26.25) £176.25
LA Institutional members £181 plus VAT (£31.67) £212.67
Non members £210 plus VAT (£36.75) £246.75
LA Student/Unwaged members £25 plus VAT (£4.37) £29.37
How to Book
To make a confirmed booking simply complete the booking form below and
return it by fax to Professional Development on 020 7255 0561.
Alternatively, to make a provisional booking please call us on 020 7255
0560, textphone 020 7255 0505 or email [log in to unmask]
bookingform
I would like to confirm a place on the following
Workshop: (this constitutes a confirmed booking)
Title of event:
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N.B. If you are a Personal Member, but your employer is
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Cancellation of a confirmed booking on the day will incur the full fee, or
if received 7 working days prior to the event, 50% of the fee will be due.
Please return to:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE
or fax us on 020 7255 0561.
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