I would be interested in hearing from anyone who has developed service level
agreements for collaborative provision (what used to be called franchising).
We have noted with interest the article in the most recent CoFHE bulletin on
just this subject, and would like to compare practice across institutions.
I would be happy to share with colleagues any information about current
practice at DMU in return.
Jo Webb
Academic Librarian (Business, Law & Humanities Team Leader)
Collaborative Provision Co-ordinator
Kimberlin Library
De Montfort University
The Gateway Leicester LE1 9BH
Tel: +44 (0)116 255 1551x8046 *** Fax: +44 (0)116 257 7046
Email: [log in to unmask]
Internet: http://www.library.dmu.ac.uk
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