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NUA INTERNET SURVEYS - The Number One Resource for Statistics
Free Weekly Email For Latest Information & Trends on the Internet.
Email: [log in to unmask] Web: http://www.nua.ie/surveys/
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May 29th 2000 Published By: Nua Limited Volume 5 No. 21
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BUSINESS USE
Archives: <http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=6>
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Ferris Research: Email Boosts Employee Productivity
Using email results in an overall productivity gain of USD9000 per
employee, according to a new study from Ferris Research.
The study evaluated the tangible benefits of email, such as time not
spent on addressing envelopes and operating postage and fax
machines. It did not examine nonquantifiable benefits, such as improved
decision-making.
Ferris found that using email saved an average of 326 hours per
employee annually, which translates into a 15 to 20 percent
productivity improvement. This saving was valued at USD13,000 per
employee.
Time wasted on personal email and spam was taken into account
resulted in a loss of 115 hours of productivity per employee, which was
valued at USD4000. Therefore, the overall productivity gain was valued at
USD9000.
Ferris says that employee productivity can be increased even further
by managing corporate email systems, discouraging personal mail,
shortening distribution lists and showing employees how to identify
and delete spam.
<http://www.ferris.com/misc/press-room.shtml>
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given to reproduce this newsletter in any format pending full recognition of
Nua Ltd. Nua do not accept responsibility for the accuracy of information
contained in this newsletter. The content has been obtained from sources Nua
Ltd. deems reliable.
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