John,

We thought the information was useful and has been circulated to appropriate
people within our libraries, so from us "Thank you".  Gill

> -----Original Message-----
> From: [log in to unmask]
> [mailto:[log in to unmask]]On Behalf Of John Clarke
> Sent: 14 June 2000 14:29
> To: [log in to unmask]
> Subject: Re: non-cancellation of BL request
>
>
> Dear All
>
> My main reason for circulating information about this was to warn everyone
> about the BLDSC's attitude concerning duplicate requests. Under their new
> system, you can use your own numbers, none at all, or ones generated by
> BLDSC. Whatever your choice, the BLDSC has no system that rejects
> duplicate
> request numbers (assuming you are using them).
>
> Jim may be right to point out that if we make mistakes, why
> should we get a
> refund? But what about Ursula's example, where there was a
> problem with the
> email system? This was clearly not her fault. And aren't there copyright
> implications in supplying the duplicate items?
>
> The BLDSC appears to be taking a very hard line on this, especially since
> there is (as yet) *no* documentation about the new arrangements. Nor was
> any warning given at the training afternoon a member of my staff attended.
>
> I shall certainly be writing to BLDSC to air my concerns, and working
> harder to identify alternative sources of supply.
>
> John
>
> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> John Clarke
> Librarian
> The Friends of the Children of Great Ormond Street Library
> Institute of Child Health
> 30 Guilford Street
> London WC1N 1EH
>
> Tel: 020 7242 9789 ext. 2424 or 2156
> Fax: 020 7831 0488
> email: [log in to unmask]
> Homepage: http://www.ich.ucl.ac.uk/
> Catalogue: http://www.ion.ucl.ac.uk/~admin/webcat.html
> +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>
>
>



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