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Subject:

RE: Student Loans Company- some updates

From:

English Anne <[log in to unmask]>

Reply-To:

[log in to unmask]

Date:

Wed, 2 Feb 2000 13:23:20 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (81 lines)

Roger
will the revised courses database have our existing courses information on
it?
Anne

Admin.Assistant-Records & Loans
Academic Registry
University of Brighton
[log in to unmask]



> ----------
> From: 	Roger Clark[SMTP:[log in to unmask]]
> Reply To: 	[log in to unmask]
> Sent: 	02 February 2000 12:46
> To: 	Admin-Student
> Subject: 	Student Loans Company- some updates
> 
> Colleagues
> 
> There was a meeting of the DfEE Student Support Design Group last week.
> This is a note of the most important bits for higher education
> 
> COURSES AND TERM DATES
> First, and most important, is the timetable for collecting data on courses
> and term dates for by the SLC.  You will remember that this data is then
> used by LEAs to determine the number of days that a student receives
> support
> for, and by the SLC to trigger payment of the loans for the beginning of
> each term.
> 
> The SLC will be sending out the collection software on 14 February, and
> will
> ask for the data to be returned by 28 February.  I agreed to send out this
> forewarning, to give you all a little more time to collect the data.
> 
> They have written a completely new piece of software for collecting the
> data, which will I hope be vastly better than the thing they gave us last
> year.  In particular it will allow for importing of course and terms data
> from a spreadsheet or from your own system in some other way.  I will be
> able to let you have more information next week on how this will work.
> 
> 
> COMMUNICATION PROBLEMS
> The SLC, which hosted this meeting, are now fully aware of the problems we
> and our students are having in contacting them by phone or fax or email;
> they are admitting that they underestimated the number of calls they would
> get, especially given the time slippage which compounded the problem.  I
> am
> hopeful that if they can deliver what they say they plan to do, matters
> should improve substantially (although not in the very short term I
> suspect).
> 
> 
> ATTENDANCE CONFIRMATION LISTS
> A significant number of institutions did not manage to get their
> Attendance
> Confirmation lists back by the deadline of 14 January.  The SLC say that
> they expect to pay fees relating to lists which come back after the
> deadline
> within 10 working days of receipt of the lists.  If you have not yet
> returned your list I would urge you to send back the list as quickly as
> possible, dealing with the students who actually ARE on the list, without
> delaying it while you sort out what has happened to those you expected to
> be
> on the list but are not.
> 
> Some of you were worried whether a mark-sensing machine could distinguish
> reliably between an A and an X; be reassured, they are not using any form
> of
> machine reading; the data is being keyed in and then rekeyed to check it.
> 
> Roger Clark
> Academic Registrar
> University of Reading
> 


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