Part of the role of an owner is to manage subscribers.To do this, choose 'List Management' from the tool bar at the top of your list management page, then choose 'Subscriber Management' from the drop down menu.
Tasks involved include:
|Adding subscribers||You may configure the list header so that members can subscribe themselves. Alternatively, you can specify that all subscription requests are sent to you for approval.|
|Removing subscribers||Subscribers can remove themselves from a group. However if they have any problems, they should come to you for assistance.|
|Amending subscriptions||A subscriber may ask for help in changing their subscription options..|
|Dealing with errors||Owners will receive a daily error report detailing addresses of subscribers whose delivery has failed. Listserv deals automatically with these by deleting addresses that have failed for 100 delivery attempts, or four days. However, it is good practice for an owner to manually delete any that are reported as permanent errors.|
In order to manage subscribers, choose 'List Management' from the tool bar at the top of your list management page, then choose 'Subscriber Management' from the drop down menu.
You can also perform subscriber tasks by email. The commands are:
|Get a list of subscribers||REVIEW|