Image: JISCmail / National Academic Mailing List Service
 
INTRODUCTION
 
A list owner is the owner and manager of a mailing list. It is the list owner's responsibility to:
 
Image: bullet Configure the list so that it has the required characteristics
Image: bullet Add and remove subscribers
Image: bullet Support inexperienced list subscribers
Image: bullet Deal with error reports: - owners should remove or track down bad email addresses which cause errors and slow down delivery of mail to the list
Image: bullet Promote and publicise the list: - if the JISCMail list is going to be successful, people need to hear about it
Image: bullet

Encourage and sometimes direct, relevant discussion. This may include dealing with subscribers who disrupt the list in one way or another

Image: bullet In support of our policy on JISCMail and the Freedom of Information Act, we recommend that the list owner agrees with members of a list not to designate requests for information posted to the list as Freedom of Information requests
Image: bullet Monitor the list to ensure that postings are in accordance with the principles of The Data Protection Act and take appropriate action where necessary
Image: bullet Monitor the list to ensure that postings are in accordance with the list netiquette and all our acceptable use policies, and take appropriate action where necessary
Image: bullet Monitor the list to ensure that postings are not in breach of copyright (e.g. postings which are forwarded from another source without permission) and take appropriate action where necessary
 
Note: The Helpline is always happy to assist or provide guidance on any of these tasks.
 
There is also a good introductory list owner guide available from the makers of LISTSERV®
 
WHAT SKILLS DO LIST OWNERS NEED?
 
As a list owner you do not need to be a computing expert. A certain familiarity with email and the World Wide Web is all the technical experience that is required.

List owners should, however, have an enthusiasm for the subject of their list, the time to monitor their list regularly, and a willingness to encourage discussion and promote the list.
 
IS IT TIME CONSUMING?
 

The amount of time needed to run a list depends on the type of list, how many members there are, the amount of support they need, and how active the list is.

Regular maintenance should take no more than 30 minutes a week depending on size.

 
ANYTHING ELSE I SHOULD KNOW?
 

It is advisable to have a browse through the Policy & Security section, especially the JISCMail Acceptable Use Policy. The Using JISCMail section also covers some fundamentals.

 

LIST OWNERS
Image: Viewing Introduction
  Creating / Deleting Lists
  List Management
  List Configuration
  Subscribers
  File Area
  Layout and Templates
  Error Messages
  List Moderation
  Questions & Answers
   
   
   
  See also:
  LISTSERV Owners Manual