Operational
Service |
| A1 - Service |
 Graph
(click)  Comment
(mouse-over) |
| Distribution of Messages to Lists |
|
A1.1 |
| Number of messages accepted
for distribution |
82800
|
|
| Total messages sent out |
22889793
|
|
| Total admin/information
messages sent out |
522805
|
|
| Total size received (MB) |
8907
|
|
| Total size sent out (MB) |
654289
|
|
| Average size of sent/recd
(KB) |
25
|
|
| Total number of messages
rejected |
59381
|
|
| Duplicate |
221
|
|
| Empty
posts |
112
|
|
| Unsupported
MIME content type |
0
|
|
| Unauthorized
(private list) |
0
|
|
| Listserv
commands sent to list |
64
|
|
| Invalid
commands sent to Listserv |
140
|
|
| Believed
to be from autoresponder |
33917
|
|
| Other
reason |
24927
|
|
| Total unknown commands |
57397
|
|
| No. of undeliverable
messages |
602611
|
|
| Lists with 0 posts |
5161
|
|
| Lists with 1-10 posts |
1585
|
|
| Lists with 11-100 posts |
880
|
|
| Lists with >100 posts |
137
|
|
| Maximum posts to a list |
2701
|
|
| No. of potential spams
detected |
2071250
|
|
| No. of occurrences of
mail loops |
0
|
|
| No. of incidents reported
to local postmasters |
0
|
|
|
| Archiving of Messages Sent to
Lists |
|
A1.2 |
| Total number of lists
with archives |
6949
|
|
| Number of archive retrieval
requests via email |
1
|
|
| Number of archive retrieval
requests via web |
586016
|
|
| Number of active archives |
823
|
|
| Maximum retrievals from
an archive |
151879
|
|
| Mean number of requests
for an ACTIVE archive |
712
|
|
| Total size of archives
(MB) |
209931
|
|
|
| Files Associated with Lists |
|
A1.3 |
| Total number of files
associated with lists |
26410
|
|
| Total size of files (MB) |
16328
|
|
| Largest file size (MB) |
383
|
|
| Average file size (KB) |
618
|
|
| No. of files created |
0
|
|
| No. of files updated |
0
|
|
| No. of files deleted |
0
|
|
| No. of lists with files |
1391
|
|
| No. of file accesses |
4675
|
|
|
| WWW Service |
|
A1.4 |
| No. of WWW documentation
pages accessed |
59648
|
|
| No. of WWW list pages
accessed |
228607
|
|
| Total number of AC.UK
requests |
880365
|
|
| Number of distinct AC.UK
domains accessing server |
415
|
|
| Total number of other
requests |
1852620
|
|
| Number of distinct other
domains accessing server |
4720
|
|
|
| User Interface |
|
A1.5 |
| No. of users subscribing
themselves to lists |
5997
|
|
| No. of users unsubscribing
themselves from lists |
2315
|
|
| No. of lists with change
of members |
2585
|
|
|
| List Administrator Interface |
|
A1.6 |
| No. of list administration
commands processed |
8941
|
|
| Distribution of subscription
settings across lists |
-- |
|
| Open |
2032
|
|
| By_Owner |
5185
|
|
| Closed |
546
|
|
| No. of lists deleted |
13
|
|
| No. of lists created |
74
|
|
| No. of unique list owners |
9091
|
|
|
| Information about Lists |
|
A1.7 |
| Total number of lists |
7763
|
|
| Lists with 0 reviews |
7739
|
|
| Lists with 1-10 reviews |
24
|
|
| Lists with 11-100 reviews |
0
|
|
| Lists with >100 reviews |
0
|
|
| Maximum reviews for any
one list |
4
|
|
| Mean number of reviews
for all lists |
0
|
|
| No. of uses of list searcher |
108
|
|
| Number of lists checked for clarity and
correct categorisaton |
74
|
|
|
| Housekeeping |
|
A1.8 |
| Total number of subscribers |
1884053
|
|
| Total number of unique
subscribers |
1069247
|
|
| Users added to lists
by owners/admin |
7436
|
|
| Users deleted from lists
by owners/admin |
1495
|
|
| Users auto-deleted by
Listserv |
0
|
|
|
| Virus Checking |
|
A1.9 |
| No. of contaminated messages |
4066
|
|
| No. of contaminated logs
cleaned |
0
|
|
| Viruses that reach JISCmail |
0
|
|
| Total duration of breaks
in minutes |
0
|
|
|
| Service Availability |
|
A1.10 |
| No. of breaks by service |
-- |
|
| Apache
(WWW) |
0
|
|
| Listserv |
0
|
|
| LSMTP
(Mailer) |
0
|
|
| Total duration of breaks
by service (mins) |
-- |
|
| Apache
(WWW) |
0
|
|
| Listserv |
0
|
|
| LSMTP
(Mailer) |
0
|
|
| No. of periods of planned
downtime |
-- |
|
| At-risk
hours |
1
|
|
| Outside
at-risk hours |
0
|
|
| Duration of periods of
planned downtime (mins) |
-- |
|
| At-risk
hours |
1
|
|
| Outside
at-risk hours |
0
|
|
|
| JISCmail Tool Usage |
|
A1.11 |
| Number of discussions started |
0
|
|
| Number of Make a Meetings created |
2
|
|
| Number of Surveys Activated |
2
|
|
|
| |
Infrastructure
Services |
| A2.1 - User Support |
| Help Desk |
|
A2.1.1 |
| No. of queries - broken
down by category |
-- |
|
| by
post |
0
|
|
| by
email |
388
|
|
| by phone |
59
|
|
| by
fax |
0
|
|
| No. of queries not resolved
within 5 days, by category |
0
|
|
|
| Setting up a New List |
|
A2.1.2 |
| No. of proposals processed
within 5 days |
76
|
|
| No. of proposals taking > 5
days |
0
|
|
| No. of proposals rejected |
2
|
|
| No. of lists created
within 3 days |
74
|
|
| No. of lists taking > 3
days |
0
|
|
|
| |
| A2.2 - Documentation, Training
and Promotion |
|
|
|
| |
| A2.3 - Operations and Technical
Support and Network Activity |
| Operations and Technical
Support |
|
A2.3.1 |
| No. of breaks per machine |
0
|
|
| Downtime per machine
in minutes |
0
|
|
|
| Network Connectivity |
|
A2.3.2 |
| No. of breaks in service |
0
|
|
| Total network downtime
in minutes |
0
|
|
|
| |
